Best practices for public legal information

June 24, 2020

At our webinar on June 16, we were delighted to introduce the best practices for public legal information and Quality Mark™. It was a real honour to share this collaborative work aimed at helping all of us create legal information that people trust, understand and use. 

Over 150 guests attended the webinar live, representing a broad mix of non-profit organizations, law firms, government, and others involved in producing legal information for the public. We so appreciate the enthusiastic feedback:

“Thank you for a great webinar. It was engaging and very informative.”

“It’s good to have all the best practices laid out very clearly and with examples.”

“Valuable to learn that providing good PLE isn’t enough — you also have to provide easily digestible cues that information is reliable and useful, or no one will read it.”

If you missed the webinar, or you want to share it or watch it again, you can access the webinar recording on the Better Legal Information website. There, you’ll find:

  • a video replay of the webinar (with closed captioning when viewed on YouTube)

  • a summary of highlights from the webinar with corresponding pinpoint references

  • links to additional resources

You will also find a recording of the 30-minute workshop that followed the webinar. The workshop takes you step-by-step through the online self-assessment tool so you can confidently determine whether your information qualifies for the Quality Mark™, a signal that public legal information is trustworthy and relevant.

We are so grateful to our collaborators in this best practices initiative — Courthouse Libraries BC, Justice Education Society of BC, and Legal Aid BC — and for the support of the Law Foundation of BC and the encouragement of the Ministry of Attorney General.

This website explains in a general way the law that applies in British Columbia, Canada. The information is not intended as legal advice. The cases we refer to reflect real experiences, but names have been changed. See our full disclaimer.

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